Apple Engineers Are Contacting iPhone 4S Owners With Battery Issues
Apple engineers are reportedly contacting iPhone 4S owners to solve battery life issues with the new device, reports the Guardian.
One owner who was contacted by Apple told the Guardian: “My battery life was extremely poor – 10% drop in standby every hour. I noticed that the usage figure was roughly half that of standby, even when the phone was not being used, so I assumed something was crashing or running in the background. I switched off all the new features including Siri and location services, but it was still really poor. I also tried setting up a clean phone with no apps but it is still really poor.
“I then got a call from a senior [Apple] engineer who said he had read my post and was ‘reaching out’ to users for data and admitted this was an issue (and that they aren’t close to finding a fix!) and asked lots of questions about my usage and then asked if he could install the file below and that he would call back the day after to retrieve the info. I extracted the file from my Mac after a sync and emailed it to him. He was incredibly helpful and apologetic in the typical Apple way!”
We received reports for other users who are having battery life issues as well. Let us know if you’ve got the same problems and what if anything has helped alleviate the issue.